My 26-Year-Old Financial Adviser
There are certain phone calls you simply don’t want to receive on a weekend afternoon.
It was about 3 p.m. the other day and I was resting when my phone rang. Unknown number. I ignored it.
It rang again. I ignored it again.
The third time, curiosity got the better of me. Perhaps it was somebody I knew whose number I hadn’t saved. Perhaps it was something important. You never know.
So I answered.
There was a very young voice at the other end. Extremely young.
He introduced himself with considerable confidence and told me he was a financial adviser. He mentioned the name of his company, which sounded impressive enough to occupy several floors in a glass building somewhere.
He was calling from India.
My first question was simple.
How did he get my number?
I hadn’t called him. I hadn’t asked for financial advice. I hadn’t filled in a form saying, “Please call me on a Saturday afternoon and tell me what to do with my money.”
Yet somehow, he had my number.
He also seemed to know, broadly speaking, that I had savings in banks and some money put away.
That is the part I find rather uncomfortable.
Where exactly is our privacy these days?
We give our numbers to banks, insurance companies, airlines, hotels, shops, websites and apps. We tick boxes without reading them. We enter our details to get a discount. Somewhere along the way, our telephone numbers seem to acquire a life of their own.
And then a complete stranger can call us and start discussing our money.
My young adviser, however, was not interested in discussing privacy.
He was interested in discussing investment.
Fixed deposits were practically useless, he explained. Gold was dangerous. There were much cleverer ways of making money.
Seven per cent?
Forget it.
He could get me eleven per cent.
Then came the numbers.
If I invested this much, it would become this much. If I left it for so many years, it would become considerably more. And judging by his enthusiasm, if I gave him enough money and enough time, it would probably eventually become the GDP of a small country.
He had already worked out how much I should invest.
I was impressed.
Not necessarily by the investment plan, but by the preparation.
I was sitting at home in my shorts, resting on a weekend afternoon, while somebody somewhere in India had apparently planned the next chapter of my financial life.
The conversation continued because I had him on speakerphone and, for reasons I still can’t explain, I didn’t hang up.
Perhaps I was curious.
Perhaps I was being polite.
Or perhaps I was simply enjoying the entertainment.
Then I asked him a question.
“How old are you?”
There was a little pause.
“Twenty-six, sir.”
Twenty-six.
Now, I have absolutely nothing against young people. I started working young myself and have enormous respect for ambition, energy and enthusiasm.
But it did make me think about the strange world of work we have created.
Young people today are entering professions where they are sometimes expected to sell financial products, insurance, property or professional services almost as soon as they enter the workplace. Many will be perfectly capable. Some may know their subject extremely well.
But there is something to be said for experience.
The young man on my phone may have had excellent qualifications. He may understand financial markets far better than I do.
But he was confidently advising me about money that I had spent decades earning, saving, investing, worrying about and, occasionally, making mistakes with.
It reminded me of being taught to drive by someone who had just passed his driving test.
Perhaps he was an excellent driver.
But I might still have preferred someone who had been on the road for a few more years.
Yet I also felt a little sorry for him.
Perhaps he was not really the problem.
Young people have to find work. They have to start somewhere. Perhaps he was sitting in an office with a list of telephone numbers, a carefully prepared script and a manager telling him to make as many calls as possible.
Perhaps he was on commission. Perhaps every person he persuaded to invest earned him something.
Perhaps he was simply trying to make a living.
And if that is the case, I can’t really blame him for picking up the phone.
What I question is the system behind him.
There is a difference between selling a financial product and giving financial advice. There is a difference between knowing how an investment works and understanding the person whose money you are discussing.
And there is a difference between confidence and experience.
Of course, he may have been absolutely right.
Perhaps my money is sitting peacefully in the bank, bored and unfulfilled, waiting for a 26-year-old financial adviser to give it a more exciting life.
Perhaps I am missing out on fabulous returns.
But I wasn’t going to discover that by handing over my financial decisions to someone who had never met me, knew almost nothing about my circumstances and had called me without being invited.
And that brings me back to the question that bothered me most.
How did he get my number?
Was it sold? Shared? Collected from some database? Obtained through a form I filled in years ago?
I don’t know.
And that is precisely the problem.
We have become remarkably casual about personal information. We worry about bank fraud and passwords, quite rightly. But sometimes the first sign that our privacy has disappeared is much simpler: a stranger suddenly has your telephone number and enough information about you to sound convincing.
I thanked my young adviser, wished him well and ended the call.
I didn’t invest a dirham.
Then I went back to my afternoon rest.
My money stayed where it was.
For now, it seems quite happy there.
But I do hope the young man does well. Perhaps in 20 years he will be exactly the sort of financial adviser I would want to speak to.
By then, he will have something no script can provide.
Experience.
As for me, I would still like to know who gave him my telephone number.
My money may be mine.
Apparently, my phone number isn’t.